FAQ

đŸ“Ļ ORDERING & SHIPPING

How long does shipping take?

We ship within 7 business days, then delivery takes 2-5 days.
Total time: 9-12 days to your door.

Do you ship internationally?

Currently, we only ship within the USA.

How much is shipping?

$4.99 flat rate to all US addresses. FREE shipping on orders $75+!

Can I track my order?

Absolutely! You'll receive a tracking number via email as soon
as your order ships.

👕 PRODUCT & SIZING

How does it fit?

Our tees are true to size with a classic unisex fit.
Check the size chart on each product page.

I'm between sizes. Should I size up or down?

Size up for a looser, more comfortable fit (great for Texas heat!).
Size down for a more fitted look.

What's the fabric like?

100% ring-spun cotton (softer than your average tee).
Heather colors are a cotton/poly blend for extra comfort.

Will the print fade or crack over time?

Nope! We use professional DTG (direct-to-garment) printing.
Follow our wash instructions and it'll stay vibrant for years.

Are these pre-shrunk?

Yes! All our tees are pre-shrunk, so no surprises after the first wash.

💧 CARE & WASHING

How should I wash my tee?

- Wash inside-out in cold water
- Use mild detergent
- Tumble dry low or air dry (air dry is best!)
- Iron inside-out on low heat if needed
- Avoid bleach and fabric softener


Full care instructions here

Can I put it in the dryer?

Yes, but low heat only. Air drying will help it last even longer.

â†Šī¸ RETURNS & EXCHANGES

What's your return policy?

14 days from delivery for returns or exchanges.
Items must be unworn and unwashed.

What if my shirt is defective or misprinted?

We'll replace it for free or issue a full refund.
Just email us a photo at hello@statetwentyeight.store

Can I exchange for a different size?

Absolutely! Free exchanges within 14 days.

How do I start a return?

Email us at hello@statetwentyeight.store with your order
number and we'll handle everything.

đŸ’ŗ PAYMENT & SECURITY

What payment methods do you accept?

All major credit cards, debit cards, and PayPal.

Is my payment information secure?

100%. We use Shopify's secure checkout. We never store your
payment details.

Do you offer discounts for bulk orders?

Email us at hello@statetwentyeight.store for bulk pricing!

Still have questions?


📧 Email us: hello@statetwentyeight.store
📱 DM us on Instagram: @statetwentyeight


We typically respond within 24 hours (usually much faster!).

Wear the spirit. Live the mindset. Live State Twenty Eight.